WHEN WILL MY ORDER SHIP?
Shipping times kick in when your item(s) have left our distribution centre. Please allow 1-2 business days for processing at our distribution centre before your order is shipped. Click the “MY ACCOUNT / ORDER STATUS” Link at the top right hand side of our site to check your orders status. If your order status is “SHIPPED”, you will see the tracking number.
We ship worldwide via USPS. Most shipments arrive within 2-4 weeks from dispatch, depending on location. All international orders are final sale. We are not responsible for the entry country’s duties/taxes. The duty/tax varies by country and is the full responsibility of the customer.
RETURNS & EXCHANGES
We’ll gladly accept unworn, unwashed, or defective merchandise purchased on goodcirclesclothing.com for return or exchange.
For returns shipped within 14 days of delivery, we will credit your original form of payment.
HOW TO MAKE AN ONLINE RETURN:
- Email our customer service team at firstname.lastname@example.org with your order number, the merchandise you wish to return and the reason for your return. You will receive a response from our customer service representative with all the necessary instructions.
- Please keep returned merchandising in original packaging and enclose a copy of your packing slip. PLEASE KEEP RETURNED MERCHANDISING IN ORIGINAL PACKAGING AND ENCLOSE A COPY OF YOUR PACKING SLIP.
- Drop the package off at your nearest USPS Drop-Off location.
- Please allow 7 days for us to receive and process your return merchandise.
*Good Circles is not responsible for any lost returns. We recommend a shipping method with proof of delivery or tracking number.
WHAT IS THE DIFFERENCE BETWEEN STORE CREDIT AND REFUND?
A store credit is applied with us a…It never expires and is automatically deducted from your next order. A refund is a credit back to your payment card or to your PayPal account. However, Please allow up to 2 weeks for the refund to be processed completely.
If you have any further question, please emails us at email@example.com.